Online Ticket Issuing System (webTIS and mobile app) Tender Details
Online Ticket Issuing System (webTIS and mobile app)
SCT Ref. 2681522
Summary Online Ticket Issuing System (webTIS and mobile app)
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Location Europe
Detailed Description Online Ticket Issuing System (webTIS and mobile app)

Govia Thameslink Railway Limited (GTR) are looking to procure a partner to deliver an online Ticket Issuing System (desktop and mobile App) "webTIS".

GTR has historically provided its online webTIS via a group affiliate company. Over the last two years, COVID 19 has significantly changed and accelerated customer behaviors both in terms of how they interact with the railway and procure tickets. This change in Customer behavior and the increased digital adoption has resulted in a need to review our product offering in relation to webTIS, deliver a modernised retail solution for the customer; whilst ensuring value for money for the Department of Transport (DfT).

GTR are therefore looking for a service provider that can offer the following:

• A WebTIS (desktop, mobile web & app) solution aligned to current and future customer retail behavior

• A front-end customer app....View Full Tender Details in Tender Documents
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